Terms and conditions

Styleyes Fashion Crate is an online fashion retailer that blends personal styling and unique products to deliver an easy, at-home personalized shopping experience. These terms and conditions (“Terms”, “Agreement”) are an agreement between Styleyes Fashion Crate (“Styleyes Fashion Crate”, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the styleyesfashioncrate.com website and any of its products or services (collectively, “Website” “Product” or “Services”).

This Website is offered to you, the User, conditioned on your acceptance without modification of the terms, conditions and notices contained in this Agreement. Your use of the Website constitutes your agreement to all such terms, conditions and notices. Styleyes Fashion Crate reserves the right to change these terms, conditions and notices from time to time.

Styleyes Fashion Crate reserves the right to change these terms of usage at any time by posting changes on the Website. It is the sole responsibility of the User to ensure that the User reviews, and becomes familiar with, any such periodic changes to the terms of usage as such changes are posted to the Website. The use by the User of the Website constitutes the User’s continued agreement with any such updated Terms.

Types of Users

You may simply browse the Site as a visitor or you may create an account (“Account”) to become a client (“Client”). You must be a Client to order Styleyes Fashion Crate subscriptions, Stand-Alone Crates, and Sale Items.

You represent and warrant that you are at least eighteen years of age and that you possess the legal right to use the Website in accordance with the stated terms and usage policies. You agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or Styleyes Fashion Crate account to access the Website.

Accounts

If you create an account on the Website, then you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account (and any other actions taken in connection with it). As a condition of your use of the account, you warrant to Styleyes Fashion Crate that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and any associated notices.

Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. Styleyes Fashion Crate reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Styleyes Fashion Crate reserves the right to terminate any User’s access to and use of the Website, including such User’s Account, at any time.

Crate Styling Fees, Billing and Payments

When you first order your subscription or Stand-Alone Crate, we will save your credit card information for use on future purchases. Your card will be billed for any recurring orders, subscription or products. When you order your first Monthly or Quarterly Crate, we will charge you a “Styling Fee” in the amount of $25.00 CAD (Monthly Crate) or $30.00 CAD (Quarterly Crate) plus a flat shipping fee of $10.00 CAD (“Shipping Fee”) for shipments within Canada and $15.00 CAD for shipments to the United States and applicable taxes. When you order a Stand-Alone Crate, we will charge you a “Styling Fee” in the amount of $30.00 CAD plus a flat shipping fee of $10.00 CAD for shipments within Canada and $15.00 CAD for shipments to the United States, plus applicable taxes. The Styling and Shipping Fees will be charged to your credit card immediately.

Subscriptions are sent out on the 20th of the month, while Stand-Alone Crates are sent out within five (5) business days of receipt of order.  Within five (5) business days of receiving your Subscription or Stand-Alone Crate, we request that you return any Products you don’t want to keep. If you choose to keep two or more Products from your Subscription, the Styling Fee will be credited towards the purchase price of the Products (prices will be outlined on the invoice you receive with your shipment, and each piece will be individually priced).

By submitting your payment information to us, you authorize us to charge your credit card in accordance with this policy, including kept Products and any Products that are returned later than the Return Date (as defined below) or damaged. You agree to the Styling Fee being charged to the card on file on a recurring basis every month or every quarter on your renewal date until you cancel the automated link on your account homepage. You may cancel an upcoming Subscription by accessing your account and canceling the Service at any time prior to your renewal date.

Sale Item Billing

When you order any sale item, we will save your credit card information for use on future purchases. Your card will be billed for any recurring orders, subscription or products.

Sale Items are sent out within two (2) business days of receipt of order.  Within ten (10) business days of receiving your Sale Item, we request that you return any Products you don’t want to keep.

By submitting your payment information to us, you authorize us to charge your credit card in accordance with this policy, including kept Products and any Products that are returned later than the Return Date (as defined below) or damaged.

Crate Returns & Exchanges

Returns

We do not guarantee that every item will meet your preferences or be to your satisfaction.

If you want to return any of the pieces selected for you in your Monthly, Quarterly or Stand-Alone crates, simply place them in the plastic bag provided and mail them back to us at no cost to you.  In Canada, you will need to print the return label using the link provided in your Shipping and Delivery Notifications.  In the United States you will need to print and pay for a return label using the link provided in your Shipping and Delivery Notification.  After showing proof of purchase the postal cost will be credited back to your account.  Any returned products must be postmarked no later than five (5) business days after you receive the package (the “Return Date”) and must be unworn and in their original condition. Until you have paid for the items chosen for you, Styleyes Fashion Crate still owns the items. PLEASE NOTE THAT WE RESERVE THE RIGHT TO CHARGE YOU IF YOU KEEP ANY OR ALL OF THE ITEMS IN THE BOX PAST THE “TRY-ON” PERIOD. We reserve the right to make a reduced refund, or no refund, if items are returned late or not in their original condition.

Any exceptions permitting a return postmarked after that the Return Date must be requested by emailing hello@stylyesfashioncrate.com in a timely manner and may be granted at the sole discretion of Styleyes Fashion Crate. Unfortunately, we cannot guarantee that you will be able to exchange or replace any item.

Exchanges

If you want to exchange any of the Products in your Subscription (ie. for a different size), you can request an exchange by emailing us at hello@styleyesfashioncrate.com. If the item is available for your Stylist to select from upon your next renewal, your stylist will select it for you. If you elect to request an exchange, return the original Product in the provided Return bag by the Return Date.

Sale Item Returns 

Returns

We do not guarantee that every item will meet your preferences or be to your satisfaction.

If you want to return any of the Sale Items you selected, you may return at your expense.  Any returned products must be postmarked no later than ten (10) business days after you receive.  The items must be unworn and in their original condition.

Crate Pricing and Products

Styleyes Fashion Crate does not disclose the prices of its Products until you receive an invoice for your Subscription or Stand-Alone Crate. While Styleyes Fashion Crate makes efforts to follow the style and price preference you express in your Style Profile, we do not guarantee that every item in your Subscription will comply with those preferences. You are responsible for paying for all Products in your Subscription, whether they conform to your Style Profile or not, unless you return the Products in accordance with our return policy. You are responsible for the payment of any Styling Fee, and Canadian sales taxes that apply to your order where we elect or are required to collect and remit such taxes. Styleyes Fashion Crate provides certain promotions to customers. The application of the promotion will be reflected on your receipt. We do our best to ensure all items shipped are without damages or defects. If you receive a damaged or defective item, please contact us at hello@styleyesfashioncrate.com and include a picture of the item/damage prior to your Return Date so we can resolve the issue before you are charged for the item.

Indemnification

You shall indemnify and forever save harmless Styleyes Fashion Crate, our partners, affiliates, co-branders and suppliers and each of their respective directors, officers, employees, consultants and agents from and against any and all claims, demands, actions, suits, losses, costs, charges, expenses, damages and liabilities (including legal fees) which may be incurred by reason of connection with your use of this Website or use of its Products or Services.

Accuracy of Information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or on any related Service has been modified or updated.

Changes and Amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.

Use of Information

The name, address, and other information, including but not limited to information regarding the manner in which you use the Website, that may be collected by Styleyes Fashion Crate, will not be processed or disclosed by Styleyes except as permitted by these Terms. By being a user of this Website, you agree that Styleyes Fashion Crate may share with other parties Aggregate Information, Individual Information and Locator Information gathered by Styleyes Fashion Crate in the course of your continuing use of this Website. “Aggregate Information” is information that describes the habits, usage patterns and/or demographics of users as a group but does not describe or reveal the identity of any particular user. “Individual Information” is information about a user that is presented in a form indistinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user. “Locator Information” consists of a user’s name, e-mail address, physical address and/or other data about the user that enables the recipient to personally identify the user. If you do not wish Styleyes to use your Locator Information, do not wish to receive any special offers or communications from Styleyes on behalf of suppliers, or directly from Styleyes or its affiliates, or wish to confirm that your Locator Information has been accurately recorded or correct such information, you should e-mail Styleyes Fashion Crate at hello@styleyesfashioncrate.com. Note that your election not to receive any such promotional information will not affect your receipt of offers or communications that were processed prior to your election. Aggregate, Individual and Locator Information will be processed and stored by Styleyes Fashion Crate in Canada and, if you do not live in Canada, possibly in your country of residence.

Privacy

When you visit StyleyesFashionCrate.com or send an e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the StyleyesFashionCrate.com site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications to be in writing.

Copyright

All content included on the StyleyesFashionCrate.com site – such as text, without limitation, graphics, logos, button icons, images, audio clips, digital downloads, data complications and software – is the property of Styleyes Fashion Crate.com or content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content on the StyleyesFashionCrate.com site is the exclusive property of StyleyesFashionCrate.com and protected by Canadian and international copyright laws. All software used on the StyleyesFashionCrate.com site is the property of StyleyesFashionCrate.com or its software suppliers, and protected by Canadian and international copyright laws.

Disclaimer

You acknowledge that you are using this site including its materials at your own risk. Styleyes Fashion Crate and its partners, affiliates and suppliers do not guarantee error-free or uninterrupted operations on this site. The products, services and information provided on this site are provided “as is” without any warranties of any kind including warranties of merchantable quality, fitness for particular purpose or non infringement of intellectual property. Styleyes Fashion Crate and its suppliers do not warrant the accuracy and complement of materials available on or through this site. The materials on this site may be out of date, and Styleyes Fashion Crate makes no commitment to update the materials information published on this site may refer to products, programs or services that are not on your jurisdiction. Applicable law may not allow the exclusion of implied warranties, so exclusions may not apply to you.

Other

This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from the other terms of usage and shall not affect the validity and enforceability of any remaining provisions.

Acceptance of These Terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting Us

If you have any questions about this Agreement, please contact us at hello@styleyesfashioncrate.com.
This document was last updated on July 18, 2019